Totem Sport Service Center - Precision Ski & Snowboard Maintenance
Expert Ski & Snowboard Tuning in Bansko
Maximize your performance and safety with professional servicing from our certified technicians.
Our Service Packages
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takes 20 mins
The Basic Tune-Up
Regular maintenance after a few days of riding.
for €12
Includes:
Hot Wax
Edge Deburring
Base Cleaning
This is the product you need if you are everyday skier and you want to keep your skis in shape once or twice per week!
-
takes around an hour
The Performance Tune
Restoring performance and preparing for variable conditions.
for €20
Everything in Basic, PLUS:
Precision Edge Sharpening (Side & Base)
P-Tex Base Repair (Minor Scratches)
This is the product that you really need if you are serius skier and you are using your skis for full days in the mountain, putting a lot of presure on them and you want to keep them in better than new condition!
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takes more than hour
The Race/Pro Tune
Expert skiers, racers, and those demanding peak performance.
for €30
Includes:
Everything in Performance, PLUS:
Stone Grinding (for a perfect base structure)
Competition-Grade Waxing
Binding Safety Check & DIN Verification
This for professionals!
Our Service Process: How It Works
Diagnosis & Consultation
We inspect your bases, edges, and structure.
We discuss your riding style and goals.
Precision Tuning
Our certified technicians use professional-grade equipment.
Every step is performed with meticulous care.
Quality Control
Each piece of equipment is thoroughly checked before it’s returned to you.
Ready to Ride
Pick up your gear, performance-ready for the mountain.
Specialized Services
Ski & Snowboard Storage
Summer Wax Storage: Protect your bases from drying out. We apply a thick layer of storage wax.
Off-Season Storage: Store your gear safely and securely with us.
Boot Services
Custom Boot Fitting: Heat molding, footbed customization, shell punches.
Boot Repairs: Buckle replacements, sole repairs.
Meet Our Technicians
- With 15 years of experience, Mitaka ensures every Ski&Snowboard that leaves our workshop meets competition-ready standards.”
EXCELLENT Based on 176 reviews Posted on Google Alexander GolbergTrustindex verifies that the original source of the review is Google. We are a family with 2 kids (this year 11 and 8). This is our third year in series in Bansko and third year with TOTEM and their wonderful instructor Sasha, who taught our kids ski from 0 to black routes. Highly recommended.Posted on Google Kwint JansenTrustindex verifies that the original source of the review is Google. Best place for ski rental! Thanks Ana for your help, the service was much appreciated. 👌🏼Posted on Google caoimhe colganTrustindex verifies that the original source of the review is Google. Visited Bansko in January with my family, 6 adults renting mixture of top quality equipment and taking full advantage of the amazing services for ski/snowboard tuning and personal boot adjustments. The kindness and focus, and shop dance parties with Mitko, Tanya and Anna were a highlight of our holiday. Hope to see you guys again soon.Posted on Google Ester and Nir leviTrustindex verifies that the original source of the review is Google. Very recommended, great stuff, good service, and high-quality equipment. Their instructors were excellent (Kamen and Rami).Posted on Google שחר לויTrustindex verifies that the original source of the review is Google. We took equipment and instructors from Totem and there are not enough words to explain how much I recommend them!!! The best equipment, they helped us fit everything and didn’t leave us until it was perfect. We took two lessons - with Kamen for ski and with Rami for snowboard. They were both super professional, patience. Do yourself a favour and use their equipment rental and instructors!!!Posted on Google saul orbachTrustindex verifies that the original source of the review is Google. Nik at Totem really helped us a LOT! after a ski instructor we hired backed out on us at the 3 days before we were supposed to arrive to Bansko, nearly the last minute for us, we reached out to Nik about arranging a ski instructor for us. Nik was GREAT. not only did he arrange everything we needed (instructor, equipment, etc), but he got us a GREAT instructor. @Konstantin Inkyov, who in 3 days, taught my grandson to ski really well! i had a great learning experience as well, improving my skiing and learning to get rid of some of my bad habits. Kudos to Konstantin, and best wishes on his competitive journey! he's just great. but he wasn't the only one who was great. everyone at Totem was wonderful, treating us really well, helping us, and making our ski trip just so successful, memorable, and fun! Nik, thanks again for making this magical! you and everyone else at Totem! HIGHLY RECOMMEND you work with them to experience the same magic!Posted on Google Kiko ManevskiTrustindex verifies that the original source of the review is Google. The location is perfect—super convenient and close to the gondola, making rentals and returns effortless. I also booked ski instructor through Totem Ski Services for my kids. They describe them as patient and knowledgeable. Highly recommend Totem Ski Services for rentals, ski lessons, and overall excellent service in Bansko!Posted on Google jason BannisterTrustindex verifies that the original source of the review is Google. Very good service! Victoria from the team was our instructor for a few days and she was very calm and everyone felt very comfortable learning. Thankyou and see you next time!Posted on Google Alec BoereTrustindex verifies that the original source of the review is Google. Fantastic ski school & rental! TOTEM made our family trip to Bansko unforgettable. Expert instructors helped both kids and adults progress quickly with fun, tailored lessons. Ski & snowboard hire was smooth, with top-quality gear and great service. Highly recommend for lessons and rentals!
"I thought my skis were dead. The team at Totem brought them back to life, and they feel better than new! The grip on Bansko's morning ice is incredible." - Thomas, Advanced Skier
"I bring my board here for a tune before every trip. It's the reason I can confidently hit the off-piste on day one." - Sarah, Snowboarder
Frequently Asked Questions
How long does a standard service take?
Most services are completed within 24 hours. Express same-day service is available for an additional fee.
Can you fix a deep core shot?
Yes! We assess major damage and provide a quote before proceeding.
Do I need to book in advance?
We highly recommend it, especially during peak season, to guarantee a spot. Walk-ins are welcome based on availability.
What's your service guarantee?
If you’re not satisfied with the performance, we’ll re-do the service free of charge.









